Brainfish is an AI-powered help center and content platform that aims to revolutionize customer experience. With its advanced AI technology, Brainfish provides instant answers to any customer question, making it the most effective help center available. Unlike traditional help centers that require customers to sift through lengthy documentation or wait on hold, Brainfish leverages AI to improve knowledgebase content and deliver instant solutions to tricky customer problems. This results in a significant reduction in inbound ticket volume and allows customer service teams to answer more customers simultaneously.
One of the key features of Brainfish is its ability to import content from multiple sources with just one click. Whether it’s from Zendesk Help Center, Freshdesk, Intercom, HTML, Markdown, or PDF, Brainfish seamlessly integrates and learns from your content as you add it. There’s no need for training, waiting, or configuration. Additionally, Brainfish provides analytics that help nurture better customer service by offering actionable metrics. These analytics can be used to improve articles, increase resolution rates, and enhance the overall quality of answers.
Brainfish offers packages that scale with businesses of any size, making it accessible to everyone. By paying yearly, users can save 20% on their subscription. The pricing starts at $59 USD per month for up to 1000 monthly active users and goes up to $159 USD per month for over 20,000 monthly active users. By signing up for Brainfish, users agree to the Terms of Service and Privacy Policy.
Brainfish is designed to be user-friendly and easy to use. It seamlessly integrates with popular help desk software like Zendesk and Intercom, allowing for a smooth transition into existing customer service workflows. The platform also provides a collaborative editor interface, making it easy for teams to build and interact with documentation. Switching from an existing knowledgebase platform to Brainfish is a breeze and can be done in under 5 minutes.
Overall, Brainfish is a game-changer in the customer service industry. Its AI-powered help center and content platform provide instant answers, reduce ticket volume, and improve customer satisfaction. With its user-friendly interface and seamless integration capabilities, Brainfish is a valuable tool for businesses of all sizes looking to enhance their customer support.
